SHIPPING COSTS & TIMES

At CHATELIER it is our goal to offer you the best shipping options.
We offer FREE shipping to all countries that are part of the EU and the UK (except for Cyprus, Croatia, Finland, and Malta, they will pay an additional remote area fee).
 
We also ship to other countries in Europe (please see the list below which ones), the United States, Canada, Hongkong, Japan, Qatar, Singapore, South Korea, Taiwan, Australia, and New Zealand. If your country is not on the list, we can still ship to you. Please send us an email at support@chateliercosmetics.com. Please note that you will be charged additional VAT and import taxes when you order from a country that is outside the EU.

 

Europe, the EU, the UK

  • Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
  • Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.

Please note, shipping rates and times may vary from time to time

Country Standard Shipping Shipping Time Express Shipping Shipping Time

Andorra

n/a

n/a

€35

3-4 days

Austria

FREE SHIPPING

3-4 days

€12

1-2 day

Belarus

n/a

n/a

€24

2-4 days

Belgium

FREE SHIPPING

1-2 day

€8

1-2 day

Bulgaria

FREE SHIPPING

4-5 days

€17

1-2 day

Croatia

€8

4-5 days

€16

1-2 day

Cyprus

n/a

n/a

€12

2-3 days

Czech Republic

FREE SHIPPING

3-4 days

€16

1-2 day

Denmark

FREE SHIPPING

3-4 days

€12

1-2 day

Estonia

FREE SHIPPING

4-5 days

€18

1-2 day

Finland

€13

5-6 days

€22

1-2 day

France

FREE SHIPPING

3-4 days

€12

1-2 day

Germany

FREE SHIPPING

2-3 days

€10

1-2 day

Greece

FREE SHIPPING

4-6 days

€18

1-2 day

Hungary

FREE SHIPPING

3-4 days

€16

1-2 day

Ireland

FREE SHIPPING

3-4 days

€13

1-2 day

Iceland

n/a

n/a

€24

1-2 day

Italy

FREE SHIPPING

2-4 days

€14

1-2 day

Latvia

FREE SHIPPING

4-5 days

€16

1-2 day

Liechtenstein

n/a

n/a

€15

1-3 days

Lithuania

FREE SHIPPING

4-5 days

€18

1-2 day

Luxembourg

FREE SHIPPING

1-2 day

n/a

n/a

Malta

n/a

n/a

€10

1-2 day

Moldova

n/a

n/a

€18

2-4 days

Monaco

n/a

n/a

€6

1-2 day

Netherlands

FREE SHIPPING

1-2 day

n/a

n/a

Norway

€6

3-5 days

€22

1-2 day

Poland

FREE SHIPPING

2-3 days

€14

1-2 day

Portugal

FREE SHIPPING

5-6 days

€15

1-2 day

Romania

FREE SHIPPING

3-4 days

€17

1-2 day

San Marino

n/a

n/a

€15

1-3 days

Slovakia

FREE SHIPPING

3-4 days

€16

1-2 day

Slovenia

FREE SHIPPING

3-4 days

€18

1-2 day

Spain

FREE SHIPPING

4-5 days

€13

1-2 day

Sweden

FREE SHIPPING

3-5 days

€17

1-2 day

Switzerland

€5

2-3 days

€22

1-2 day

Ukraine

n/a

n/a

€15

1-3 days

United Kingdom

FREE SHIPPING

2-4 days

€11

1-2 day

Vatican City

n/a

n/a

€6

1-2 day

The United States, Canada

  • Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
  • Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.

Please note, shipping rates and times may vary from time to time

Country Express Shipping Shipping Time Express Shipping Orders > $200

The United States

€19.95

2-3 days

FREE SHIPPING

Canada

€19.95

2-3 days

FREE SHIPPING

Hong Kong, Japan, Qatar, Singapore, South-Korea, Taiwan

  • Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
  • Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.

Please note, shipping rates and times may vary from time to time

Country Express Shipping Shipping Time

Hong Kong

€23

2-3 days

Japan

€27

2-4 days

Qatar

€38

2-4 days

Singapore

€23

2-3 days

South-Korea

€24

2-4 days

Taiwan

€23

2-4 days

Australia, New Zealand

  • Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
  • Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.

Please note, shipping rates and times may vary from time to time

Country Express Shipping Shipping Time

Australia

€28

3-4 days

New Zealand

€27

3-4 days

CLIMATE NEUTRAL SHIPPING

with all express deliveries

& shipping to most countries

30 days return policy

SECURE PAYMENT

Paypal / Mastercard / Visa / iDeal