At CHATELIER it is our goal to offer you the best shipping options.
We offer FREE shipping to all countries that are part of the EU and the UK (except for Cyprus, Croatia, Finland, and Malta, they will pay an additional remote area fee).
We also ship to other countries in Europe (please see the list below which ones), the United States, Canada, Hongkong, Japan, Qatar, Singapore, South Korea, Taiwan, Australia, and New Zealand. If your country is not on the list, we can still ship to you. Please send us an email at support@chateliercosmetics.com. Please note that you will be charged additional VAT and import taxes when you order from a country that is outside the EU.
Europe, the EU, the UK
- Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
- Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.
Please note, shipping rates and times may vary from time to time
| Country | Standard Shipping | Shipping Time | Express Shipping | Shipping Time |
|
Andorra |
n/a |
n/a |
€35 |
3-4 days |
|
Austria |
FREE SHIPPING |
3-4 days |
€12 |
1-2 day |
|
Belarus |
n/a |
n/a |
€24 |
2-4 days |
|
Belgium |
FREE SHIPPING |
1-2 day |
€8 |
1-2 day |
|
Bulgaria |
FREE SHIPPING |
4-5 days |
€17 |
1-2 day |
|
Croatia |
€8 |
4-5 days |
€16 |
1-2 day |
|
Cyprus |
n/a |
n/a |
€12 |
2-3 days |
|
Czech Republic |
FREE SHIPPING |
3-4 days |
€16 |
1-2 day |
|
Denmark |
FREE SHIPPING |
3-4 days |
€12 |
1-2 day |
|
Estonia |
FREE SHIPPING |
4-5 days |
€18 |
1-2 day |
|
Finland |
€13 |
5-6 days |
€22 |
1-2 day |
|
France |
FREE SHIPPING |
3-4 days |
€12 |
1-2 day |
|
Germany |
FREE SHIPPING |
2-3 days |
€10 |
1-2 day |
|
Greece |
FREE SHIPPING |
4-6 days |
€18 |
1-2 day |
|
Hungary |
FREE SHIPPING |
3-4 days |
€16 |
1-2 day |
|
Ireland |
FREE SHIPPING |
3-4 days |
€13 |
1-2 day |
|
Iceland |
n/a |
n/a |
€24 |
1-2 day |
|
Italy |
FREE SHIPPING |
2-4 days |
€14 |
1-2 day |
|
Latvia |
FREE SHIPPING |
4-5 days |
€16 |
1-2 day |
|
Liechtenstein |
n/a |
n/a |
€15 |
1-3 days |
|
Lithuania |
FREE SHIPPING |
4-5 days |
€18 |
1-2 day |
|
Luxembourg |
FREE SHIPPING |
1-2 day |
n/a |
n/a |
|
Malta |
n/a |
n/a |
€10 |
1-2 day |
|
Moldova |
n/a |
n/a |
€18 |
2-4 days |
|
Monaco |
n/a |
n/a |
€6 |
1-2 day |
|
Netherlands |
FREE SHIPPING |
1-2 day |
n/a |
n/a |
|
Norway |
€6 |
3-5 days |
€22 |
1-2 day |
|
Poland |
FREE SHIPPING |
2-3 days |
€14 |
1-2 day |
|
Portugal |
FREE SHIPPING |
5-6 days |
€15 |
1-2 day |
|
Romania |
FREE SHIPPING |
3-4 days |
€17 |
1-2 day |
|
San Marino |
n/a |
n/a |
€15 |
1-3 days |
|
Slovakia |
FREE SHIPPING |
3-4 days |
€16 |
1-2 day |
|
Slovenia |
FREE SHIPPING |
3-4 days |
€18 |
1-2 day |
|
Spain |
FREE SHIPPING |
4-5 days |
€13 |
1-2 day |
|
Sweden |
FREE SHIPPING |
3-5 days |
€17 |
1-2 day |
|
Switzerland |
€5 |
2-3 days |
€22 |
1-2 day |
|
Ukraine |
n/a |
n/a |
€15 |
1-3 days |
|
United Kingdom |
FREE SHIPPING |
2-4 days |
€11 |
1-2 day |
|
Vatican City |
n/a |
n/a |
€6 |
1-2 day |
The United States, Canada
- Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
- Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.
Please note, shipping rates and times may vary from time to time
| Country | Express Shipping | Shipping Time | Express Shipping Orders > $200 |
|
The United States |
€19.95 |
2-3 days |
FREE SHIPPING |
|
Canada |
€19.95 |
2-3 days |
FREE SHIPPING |
Hong Kong, Japan, Qatar, Singapore, South-Korea, Taiwan
- Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
- Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.
Please note, shipping rates and times may vary from time to time
| Country | Express Shipping | Shipping Time |
|
Hong Kong |
€23 |
2-3 days |
|
Japan |
€27 |
2-4 days |
|
Qatar |
€38 |
2-4 days |
|
Singapore |
€23 |
2-3 days |
|
South-Korea |
€24 |
2-4 days |
|
Taiwan |
€23 |
2-4 days |
Australia, New Zealand
- Processing time: All orders are ready for dispatch from our warehouse within 24 hours after the order is placed. We operate from Monday - Friday.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping times are displayed in business days.
- Duties and Taxes: Some countries may be subjected to duties and taxes. Our shipping rates below do not include any duties and taxes. Go to https://www.easyship.com/duties-and-taxes-calculator to get a good estimate of the duties and taxes from The Netherlands to your country. Choose 'Health&Beauty' and add the price of the purchase (incl shipping) to see what duties and taxes you can expect.
Please note, shipping rates and times may vary from time to time
| Country | Express Shipping | Shipping Time |
|
Australia |
€28 |
3-4 days |
|
New Zealand |
€27 |
3-4 days |
CLIMATE NEUTRAL SHIPPING
with all express deliveries
& shipping to most countries
30 days return policy
SECURE PAYMENT
Paypal / Mastercard / Visa / iDeal