FREQUENTLY ASKED QUESTIONS

Please read below our frequently asked questions.
If you didn't find the answer to your question, please contact us.
 

WHEN DO I USE THE CHATELIER SERUMS IN MY ROUTINE?

Use our serums on clean skin, before your day or night cream.

WHICH SKIN TYPES CAN USE CHATELIER SERUMS?

All skin types can use the serums and every serum is beneficial for each skin type. Our serums are non-irritating and non-clogging, so sensitive and problem skin also benefit from each serum.
You might have a preference for a serum that has a higher concentration of ingredients that specifically target your problem areas though.

CAN I USE THE NIGHT SERUM DURING THE DAY?

You can use the night serum during the day. People with oily skin, who don't want their skin to look oilier during the day should avoid this. Vitamin E in the night serum will leave a shine on oily skin types.

HOW OFTEN CAN I USE THE SERUMS?

We recommend to use one serum in the morning before your day cream and one serum in the evening before your night cream. You can also use the serum by itself without any cream applied on top.

ARE THE SERUMS VEGAN?

Yes, all our serums are 100% vegan and never tested on animals.

CLIMATE NEUTRAL SHIPPING

with all express deliveries

& shipping to most countries

30 days return policy

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